mmbd Privacy Policy

This Privacy Policy describes how mmbd ("we", "us", or "our") collects, uses, stores, and protects personal information provided by users ("you" or "Player") of the mmbd platform at mmbd.pro. mmbd is committed to handling all personal data responsibly, transparently, and in accordance with recognised data protection principles.

By registering an account on mmbd, accessing the platform, or otherwise providing personal information to us, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein. If you do not agree with any part of this Policy, you must discontinue use of the platform and may contact us at [email protected] to request account closure.

mmbd operates as a safe and reliable platform and is SSL encrypted. Our platform is designed exclusively for players residing in Bangladesh who are aged 21 and above. All data processing activities described in this Policy apply specifically to users accessing mmbd from Bangladesh.

mmbd collects several categories of personal data in the course of providing its services. The table below summarises the main categories and specific data points within each.

mmbd does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or biometric data beyond what is strictly necessary for identity verification purposes.

mmbd collects personal data through the following channels:

• Direct submission: Data you provide when creating an account, completing KYC verification, making a deposit or withdrawal, or contacting our support team.
• Automated technical collection: Data gathered automatically when you access the mmbd platform, including IP addresses, device identifiers, browser fingerprints, and session activity logs collected via server logs and cookies.
• Payment processors: Transaction confirmation data received from payment partners including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Visa, and Mastercard when you initiate a deposit or withdrawal.
• Identity verification partners: Results and flags returned by third-party identity verification services during the KYC process.
• Game providers: Gameplay event data (bet placement, game outcomes, session data) transmitted by our game content partners including Evolution Gaming, Pragmatic Play, Ezugi, Spribe, NetEnt, and Microgaming as part of the integrated gaming platform.

In all cases, mmbd collects the minimum personal data necessary to fulfil the specific purpose for which it is required.

mmbd processes personal data only where a valid legal basis exists. The legal bases on which we rely are as follows:

• Contractual necessity: Processing required to create and manage your account, process transactions, settle bets, and deliver all core platform services you have contracted with us to receive.
• Legal obligation: Processing required to comply with applicable legal requirements including anti-money-laundering obligations, age verification obligations, and regulatory record-keeping requirements.
• Legitimate interests: Processing carried out for the purposes of fraud detection, security monitoring, platform improvement, and responsible gaming monitoring, where these interests are not overridden by your privacy rights.
• Consent: Processing for marketing communications, promotional emails, and optional analytics cookies. Where we rely on consent, you may withdraw it at any time by contacting [email protected] or updating your account communication preferences.

mmbd uses the personal data it collects for the following specific purposes:

• Creating and managing your mmbd account, including login authentication and account security.
• Verifying your identity and age (21+) in accordance with our player eligibility requirements.
• Processing deposits and withdrawals through your selected payment method, including generating transaction receipts and resolving payment disputes.
• Settling sports bets and casino game rounds, maintaining accurate bet history records, and resolving result disputes.
• Delivering customer support and responding to queries, complaints, and formal dispute submissions.
• Sending account-related transactional communications such as deposit confirmations, withdrawal notifications, and security alerts.
• Sending promotional and marketing communications where you have opted in to receive them. You may opt out at any time.
• Detecting and preventing fraudulent activity, money laundering, account sharing, bonus abuse, and any other conduct prohibited under our Terms and Conditions.
• Monitoring gameplay patterns to identify signs of problem gambling and implementing responsible gaming interventions where appropriate.
• Analysing aggregated, anonymised usage data to improve platform design, game selection, performance, and user experience.
• Complying with all applicable legal and regulatory obligations, including responding to lawful requests from competent authorities.

mmbd may share your personal data with the following categories of third parties:

• Payment service providers: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Visa, and Mastercard receive only the transaction data necessary to process a specific payment. These providers operate under their own privacy policies and data security frameworks.
• Identity verification providers: Third-party KYC services receive a copy of the identity documents you submit for verification. Documents are transmitted via encrypted channels and are not retained by the verification provider beyond the period required to complete the verification process.
• Game content providers: Evolution Gaming, Pragmatic Play, Ezugi, Spribe, NetEnt, Microgaming, and other integrated providers receive a pseudonymous player identifier and gameplay event data required to run game sessions. These providers do not receive your full identity or financial data.
• IT and infrastructure service providers: Hosting, cloud storage, and cybersecurity vendors who process data on our behalf under strict data processing agreements that prohibit independent use of the data.
• Legal and regulatory authorities: mmbd will disclose personal data to law enforcement agencies, courts, or regulators where required to do so by applicable law, lawful court order, or in the context of investigating suspected criminal activity including fraud or money laundering.

All third parties with whom mmbd shares personal data are required to maintain appropriate technical and organisational security measures and to process the data only for the purpose for which it was shared.

mmbd uses cookies and similar tracking technologies on the platform. A cookie is a small text file placed on your device by the platform server when you visit the site. The following categories of cookies are used:

• Essential cookies: Strictly necessary for the platform to function. These cookies maintain your login session, store your language preference, remember your responsible gaming settings, and protect against cross-site request forgery. Essential cookies cannot be disabled without impairing core platform functionality.
• Analytics cookies: Used to measure how players interact with the platform — which pages are visited most frequently, how long sessions last, and where errors occur. Analytics data is aggregated and anonymised. No individual player profile is created for advertising purposes.
• Performance cookies: Used to monitor platform load times, server response rates, and content delivery performance. This data is used solely to maintain and improve platform infrastructure.

mmbd does not deploy third-party advertising cookies, remarketing pixels, or social media tracking scripts. You may control cookie settings through your browser's privacy preferences. Disabling essential cookies will impair your ability to log in and use the platform normally.

mmbd retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable legal and regulatory obligations. The following retention periods apply as a general guide:

• Account and identity data: Retained for the duration of your active account plus a minimum of five years following account closure, in line with anti-money-laundering record-keeping standards.
• Financial transaction records: Retained for a minimum of five years from the date of each transaction to satisfy financial regulatory requirements.
• Gameplay and betting history: Retained for a minimum of three years from the date of each event for dispute resolution and responsible gaming monitoring purposes.
• Support communications: Retained for three years from the date of the final communication in each support case.
• Technical and usage data (anonymised): May be retained indefinitely in anonymised, aggregated form for platform analytics purposes.
• Marketing preferences and consent records: Retained for the duration of the marketing relationship plus two years to demonstrate compliance with consent obligations.

When data is no longer required and no legal retention obligation applies, mmbd securely deletes or anonymises it. Secure deletion means overwriting stored files to prevent reconstruction. You may request earlier deletion of certain data by contacting [email protected], subject to the legal retention periods noted above.

The specific security measures applied by mmbd include, but are not limited to:

• SSL/TLS encryption: All data transmitted between your device and the mmbd platform is encrypted using SSL/TLS protocols. The platform operates exclusively over HTTPS.
• Encryption at rest: Sensitive personal data including identity documents and financial details is encrypted at rest using industry-standard symmetric encryption.
• Access controls: Access to personal data is restricted to mmbd personnel who require it to perform their job function. Access is governed by role-based permissions and is logged and audited.
• Password hashing: Account passwords are stored as salted cryptographic hashes and are never stored or transmitted in plain text.
• Intrusion detection: mmbd employs automated monitoring tools to detect unusual access patterns, brute-force login attempts, and other security anomalies in real time.
• Incident response: mmbd maintains a documented data breach response procedure. In the event of a security incident affecting your personal data, we will notify affected Players promptly and take immediate remedial action.

While mmbd takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. Players are encouraged to use a strong, unique password for their mmbd account and to contact [email protected] immediately if they suspect any unauthorised access.

As a Player on the mmbd platform, you have the following rights in relation to the personal data we hold about you. All requests should be submitted to [email protected] with the subject line "Data Rights Request" and will be responded to within 30 days.

• Right of access: You have the right to request a copy of the personal data mmbd holds about you, including information about how it is processed and with whom it is shared.
• Right to rectification: You have the right to request correction of any inaccurate or incomplete personal data held about you. For standard account details, you may update these directly through your account settings.
• Right to erasure: You have the right to request deletion of your personal data where it is no longer required for the purpose for which it was collected, subject to overriding legal retention obligations.
• Right to restrict processing: You have the right to request that mmbd restricts the processing of your personal data in certain circumstances, for example while a dispute about accuracy is being resolved.
• Right to data portability: You have the right to receive your personal data in a structured, commonly used, machine-readable format where the processing is based on your consent or a contract with you.
• Right to withdraw consent: Where processing is based on your consent (for example, marketing emails), you have the right to withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal.
• Right to object: You have the right to object to processing carried out on the basis of legitimate interests, including profiling for marketing purposes.

mmbd will not charge a fee for processing a data rights request unless the request is manifestly unfounded or excessive. In such cases, mmbd may charge a reasonable administrative fee or decline the request with written justification.

If you believe that a minor has registered an account on the mmbd platform or that mmbd may have collected personal data from a minor, please contact us immediately at [email protected]. We take underage access extremely seriously and will take prompt remedial action upon notification.

Parents and guardians of minors are encouraged to make use of internet filtering and parental control tools to prevent underage access to online gambling platforms. mmbd strongly supports all initiatives to prevent underage gambling in Bangladesh.

The mmbd platform does not contain links to external third-party websites for general browsing purposes. In the event that any third-party content or reference is displayed on the platform (for example, in the context of a promotional partnership or game provider branding), mmbd is not responsible for the privacy practices or data handling of those third parties.

If you access any external service through a link or integration associated with mmbd, you do so at your own risk and subject to the privacy policy of that third-party service. mmbd recommends that you review the privacy policies of any external service you use.

mmbd reserves the right to update or modify this Privacy Policy at any time. The updated Policy will be published on this page with a revised effective date. Where changes are material — meaning they significantly affect how your data is processed or your rights in relation to it — mmbd will take reasonable steps to notify registered Players via email or an on-platform notification ahead of the effective date.

Continued use of the mmbd platform after the effective date of a revised Privacy Policy constitutes your acceptance of the updated Policy. If you do not agree with the changes, you must stop using the platform and may request account closure by contacting [email protected].

The most current version of this Privacy Policy is always available at mmbd.pro/privacy-policy. mmbd encourages all Players to review this Policy periodically to stay informed about how their data is protected.

For all privacy-related enquiries, data rights requests, or concerns about how mmbd handles your personal data, please contact our support team using the details below. All privacy correspondence is handled by personnel with specific responsibility for data protection matters.

• Email: [email protected]
• Subject line for data requests: "Data Rights Request — [Your Full Name]"
• Subject line for privacy concerns: "Privacy Concern — [Brief Description]"
• Response time: Standard queries within 48 hours; formal data rights requests within 30 days
• Support hours: 24 hours a day, 7 days a week
• Language: English

To help us process your request efficiently, please include your registered email address, a clear description of your request or concern, and any relevant account details. mmbd may request additional verification of your identity before processing a data rights request to protect against unauthorised access to account information.